The Great Refrigerator Roundup Has Begun!

The Great Refrigerator Roundup Has Begun!

The Great Refrigerator Roundup program provides FREE in-home pickup and disposal
of your old fridges, freezers and room air conditioners. Hydro One is proud to offer this
program to our customers in partnership with the Ontario Power Authority (OPA).

What is The Great Refrigerator Roundup?

The Great Refrigerator Roundup Program offers free pick-up of old, inefficient refrigerators and
freezers that can cost up to $150 per year in electricity to operate. The Ontario Power Authority
will arrange for the disposal of the fridges/freezers in an environmentally responsible manner.
Generally, these older secondary fridges and freezers, located in basements or garages, are
plugged in but rarely used. These older units typically use two to three times more electricity
than new appliances.

Why would I want to participate in this program?

There are many great reasons to participate in this program. By having your old inefficient
refrigerator or freezer removed from your home, you will be saving money by eliminating a
major home electricity user. You will be helping the environment by reducing the impact of
electricity generation and by having the fridge or freezer decommissioned in an environmentally responsible way. There are no hassles; a professional
contractor will remove the fridge/freezer from your home.

When will the program launch?

The Great Refrigerator Roundup program launched on July 16, 2007 and is now available in every region of Ontario. For more information about the
program, including the geographical roll-out schedule, please visit the OPA's website at www.everykilowattcounts.com/roundup or call 1-877-797-
9473 to make an appointment.

Terms & Conditions -- The Great Refrigerator Roundup

What appliances qualify for the Roundup?

To qualify for an appliance pickup you must be arranging for the pick up of an appliance from the 'primary appliance' category below. If you have at
least one primary appliance to be picked up, you may include secondary appliances for pickup.

Primary appliance: Full-sized refrigerators and full-sized freezers must be:
· between 10-27 cubic feet
· in working condition
· 10 years of age or older.

Secondary appliance: Smaller refrigerators and freezers (bar/mini fridges) that are less than 10 cubic feet and window air-conditioners. These
appliances must be:
· in working condition
· 10 years of age or older
· window air conditioners must be removed from the window prior to pickup.

The Great Refrigerator Roundup Program is available to:

· Residents of Ontario with appliances located in a single family dwelling, townhouse or a duplex, triplex or fourplex.
· The residence (pick up location) must be easily accessible by paved roads and/or roads that are serviced by municipalities in the winter.
· Single lane driveways/laneways must have enough room for a truck to turn around.
· Doorways into and within the residence must be wide enough for the appliance to be removed.
· The path to the appliance must be of sufficient size and free of clutter so as to permit two people working with an appliance dolly to remove it
without undue delay.
· If it is a built-in appliance, it must be removed from its secured location prior to pickup.

Round up my Fridge!

The Hydro One Great Refrigerator Roundup has rolled out across Ontario and you can book an appointment by calling 1-877-797-9473, or online at
www.everykilowattcounts.com/roundup. When you book an appointment, you will need to confirm that your appliance meets the criteria for pick up.

Please note that the program is currently experiencing high call volumes and you may not get through the first time. If you are unable to reach a call
agent, please call again at a later date or book your appointment online.

Roundup Reminders!

The fridge/freezer should be plugged in 24 hours before your pick up appointment so that we can verify that it is in working condition.
a. Remove all food from the appliance and defrost the freezer.
b. Drain the drop pan and disconnect all water lines from the unit prior to pickup.
c. Ensure a clear pathway to the appliances being removed by clearing any furniture or storage items nearby.
d. Remove or restrain any pets.

You will receive a confirmation number and you will receive a reminder one or two days prior to your pickup appointment.